helpdesk.forms module

class helpdesk.forms.QueueForm(data=None, files=None, auto_id='id_%s', prefix=None, initial=None, error_class=<class 'django.forms.utils.ErrorList'>, label_suffix=None, empty_permitted=False, instance=None, use_required_attribute=None, renderer=None)

Bases: django.forms.models.ModelForm

class Meta

Bases: object

model

alias of helpdesk.models.Queue

fields = ['name', 'slug', 'description', 'managing_group', 'response_groups', 'parent_queue']

base_fields = {'description': <django.forms.fields.CharField object>, 'managing_group': <django.forms.models.ModelChoiceField object>, 'name': <django.forms.fields.CharField object>, 'parent_queue': <django.forms.models.ModelChoiceField object>, 'response_groups': <django.forms.models.ModelMultipleChoiceField object>, 'slug': <django.forms.fields.SlugField object>}

declared_fields = {}

property media

class helpdesk.forms.TicketForm(*args, **kwargs)

Bases: django.forms.models.ModelForm

class Meta

Bases: object

model

alias of helpdesk.models.Ticket

fields = ['queue', 'title', 'description', 'defined_on', 'defined_by', 'priority', 'publicly_visible', 'deadline', 'status', 'concerning_object_type', 'concerning_object_id']

base_fields = {'concerning_object_id': <django.forms.fields.IntegerField object>, 'concerning_object_type': <django.forms.models.ModelChoiceField object>, 'deadline': <django.forms.fields.DateField object>, 'defined_by': <django.forms.models.ModelChoiceField object>, 'defined_on': <django.forms.fields.DateTimeField object>, 'description': <django.forms.fields.CharField object>, 'priority': <django.forms.fields.TypedChoiceField object>, 'publicly_visible': <django.forms.fields.BooleanField object>, 'queue': <django.forms.models.ModelChoiceField object>, 'status': <django.forms.fields.TypedChoiceField object>, 'title': <django.forms.fields.CharField object>}

declared_fields = {}

property media

class helpdesk.forms.TicketAssignForm(*args, **kwargs)

Bases: django.forms.models.ModelForm

class Meta

Bases: object

model

alias of helpdesk.models.Ticket

fields = ['assigned_to']

base_fields = {'assigned_to': <django.forms.models.ModelChoiceField object>}

declared_fields = {}

property media

class helpdesk.forms.FollowupForm(*args, **kwargs)

Bases: django.forms.models.ModelForm

class Meta

Bases: object

model

alias of helpdesk.models.Followup

fields = ['ticket', 'text', 'by', 'timestamp', 'action']

base_fields = {'action': <django.forms.fields.TypedChoiceField object>, 'by': <django.forms.models.ModelChoiceField object>, 'text': <django.forms.fields.CharField object>, 'ticket': <django.forms.models.ModelChoiceField object>, 'timestamp': <django.forms.fields.DateTimeField object>}

declared_fields = {}

property media